We currently ship to U.S. residents only, in the 48 contiguous states, but will offer more vast shipping options soon.

Please allow 1-3 business days for processing in-stock items as some items may be made-to-order. Once your order has been processed, it will be shipped by way of the United States Postal Service.

We cannot be held liable for courier services and/or their scheduling guarantees. 

If the tracking number indicates that a package has been delivered, but the package wasn't received, we encourage you to please contact the mail courier directly to inquire about its whereabouts or file a claim. We will be happy to provide you with any documentation needed.


All sales are final. However, we do want you to be satisfied with your purchase. Should there be a concern regarding product quality, please email hello@goldandwaterco.com.

Items are sold based on weight. Contents may settle or condense in the packaging.

There may also be slight variations between batches of our handmade products, but none impact quality.


Please confirm the accuracy of your shipping address and the contents of your shopping cart prior to placing your order.

Once an order is placed, we are unable to accommodate changes.


All major U.S. credit and debit cards are accepted, as well as processors such as PayPal and Apple Pay.

Yes (click here)! Please be advised that gift cards are not redeemable for cash. They are non-transferable and resale is prohibited. They are distributed via email and instructions are provided at the time of purchase.

If a gift certificate is lost, stolen, destroyed or used without permission, a replacement will not be provided. Gift cards are not to be combined with other vouchers and are not valid with other promos and offers.


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All of our ingredients are high quality and acquired from reputable sources. The majority of our items are created with plant-based or otherwise naturally-derived ingredients. Each product page includes a list of ingredients. Please check product labels for any variations. We also distinguish between items that are scented with essential oils and phthalate-free aroma molecules.

Please consult your physician before using any bath, body or wellness products. This is especially important with regard to essential oil use with children, mature adults, and those who may be pregnant or nursing.

Perform a patch test of each item before using. Should irritation, redness, swelling, itching, or any other sign of discomfort or allergic reaction occur, immediately discontinue use and consult your physician.

Please be advised that we make absolutely NO medical claims and that any statements regarding product use and effectiveness have not been evaluated by the FDA for accuracy.