All prices are listed in US dollars. Authorized retailers will receive wholesale pricing per the provided line sheet. Prices and products are subject to change without notice. We are happy to accept inquiries regarding products appearing in the web store but not the line sheet. Not all retail products are available at wholesale pricing.
ORDERS AND PAYMENT
Minimum order of $175 is required on opening orders, plus the cost of shipping.
Opening orders must include a copy of your Reseller's Permit # / Resale Certificate # and Tax ID. Minimum order of $125 is required on reorders, plus the cost of shipping.
All items must be purchased in increments of 10 units (a case pack) per variety. Orders must be prepaid via Visa, MasterCard, Discover, American Express, or PayPal. Exact shipping charges will be billed separately, at the time of shipment. We will contact you with your order total and a digital invoice.
All orders are processed subject to availability. We reserve the right to use our discretion as to the carrier to be used on any shipment. Specific carriers may be used and prices considered on a case-by-case basis. Please provide any shipping guidelines at the time that the order is placed.
ORDER PROCESSING TIME
Unless otherwise specified, the average lead time is 3 weeks. Purchase orders received fewer than 3 weeks prior to the requested delivery date will be filled at the discretion of gold+water co. and are subject to express shipping charges.
NATURE OF HANDMADE GOODS
Our products are hand-crafted and therefore each item is unique. Units may differ slightly from one another and between batches. Items are sold by weight.
DAMAGES & RETURNS
Please inspect all shipments immediately, upon arrival. Contact us at firstname.lastname@example.org within 3 business days of receipt to discuss any goods damaged in shipment. At this time damaged goods are handled on a case-by-case basis, however, damaged products must be identified and documented with photography that is supplied for our records.
Damaged merchandise that meets the aforementioned qualifications may be returned upon authorization from gold+water co. management and will be replaced at no additional cost. Damages must be filed with the shipping carrier by Buyer. Returned merchandise will not be accepted if it is held for more than 5 business days after receipt. Barring replacement due to damage in transit, all wholesale merchandise sales are final.
gold+water co. (Toasted, LLC) does not agree to any refunds or buy-back of merchandise.
RESELLING AND DISCOUNTS
Reseller agrees not to resell any gold+water co. (Toasted LLC.) product through any other retailer or website besides the one(s) specifically applied for and authorized and recognized under this agreement, which may or may not also support a physical storefront.
Reseller further agrees that items are to be sold in gold+water co. original packaging and all sales must strictly adhere to MAP pricing (equivalent to listed retail price or higher at the time of purchase), not including shipping. Failure to comply may result in immediate termination of future wholesale pricing or sales from gold+water co.
DROPSHIPPING & CONSIGNMENT